HighlightGrowth
Analytics, rebuilt
An overview and five areas — occupancy, income, pricing, marketing and audience. The occupancy forecast shows a range for contracts that may not renew, and website sessions compare with the previous period.
Resources
Blog and changelog. What we ship, and why.
OmniPM ships every week. Here is every change operators can see since April 2026, newest first, by module. Beta operators get new AI features first.
Taken from the release history. Internal fixes and refactors are left out.
Changes in this logPer month, by module
12
Apr
12
May
13
Jun
14
Jul
9
Aug
15
Sep
11
Oct
StaysServiceOperationsMoneyGrowthAIPlatform
October 2026
11 changes- Service
Emails in your company’s name
Email to guests and residents now reads “Your company via OmniPM”, with your company first, and replies come back to you.
- Service
Send documents in a conversation
Staff can send PDFs and other documents from the inbox. WhatsApp delivers the file; LINE gets a link that works for 7 days.
- Operations
Room checks on one board
Every upcoming room check is listed with the cleaner’s answer and can be edited in place. A move-out can be marked “No room check needed”, and one with nobody booked next still gets its check.
- Platform
The dashboard on a phone
Phones get an app-style layout: a bottom bar, a More menu, a header that stays put and lists as compact cards. Dark mode and larger, more comfortable tables can be set per device.
- Stays
Viewings, from request to booking
Viewings have their own page with four lists — to schedule, upcoming, follow-up and closed. A viewing counts as booked when the same person reserves afterwards.
- Money
Cancellations and refunds
A Cancellations tab in Reservations: mark refunds where you can find them, see the deposits that were kept, and residents see their refund status in the portal.
- AI
An assistant for residents
Residents can ask questions in their portal. Answers come from your customer knowledge base, their own bookings and their room’s handbook.
- Operations
Sodai gomi pickups
Report oversized rubbish with photos — from a cleaning event, too — and the office records the ward booking. It goes on the calendar, and whoever puts it out gets a reminder the day before. House leaders have their own page.
- Operations
Maintenance for field staff and house leaders
A step can be assigned to a cleaner, a maintenance staffer or the building’s house leader. They’re emailed, see it under My maintenance and tick it off. Search now finds a word anywhere in a job.
- Money
Pay a bill from a past deposit
A rent month, charge or move-in invoice can be paid from the security deposit of a resident’s earlier stay. “Security deposit” is now a method in Mark paid.
September 2026
15 changesHighlightStays
Contract templates
A builder for your tenancy agreements: write in the editor or import a Word document, fill fields from the reservation, add clauses that print only when conditions match, preview against real reservations and keep versions. Signing inside OmniPM, with sealed and time-stamped PDFs, is built and switched on per workspace.
- Stays
Departure checklists
Write a departure checklist per property type or building, in English and Japanese. The move-out confirmation email includes the right one.
- Service
Replies and reactions
The inbox, tickets and move-out chat share one conversation design. Reply to a specific message, and react to messages on WhatsApp.
- Money
The owner portal
Owners sign in with an emailed code and open statements for any range of months. Every figure opens to the entries behind it, and payouts carry their transfer proof and a running balance.
- Money
Apply a deposit to rent
Close out a deposit by applying it to the resident’s other rent. It shows in the rent breakdown and in their portal.
- AI
Improve with AI, and Add to KB
“Improve” polishes a reply in the inbox, tickets and move-out chat without adding facts, and can be undone. “Add to KB” reads a conversation and suggests knowledge-base entries for staff to review.
- Operations
Inventory history
Adjust or move bedding stock with a reason; every change is logged with who made it.
- Operations
Maintenance projects
Reports become projects: group requests into one job, plan ordered steps with checklists, and work in a list, a board or a Gantt chart. Each project has a data room and a share link for contractors.
- AI
AI suggests project names
“Suggest a name (AI)” reads the reports inside a project and proposes a title and a one-line description. Nothing changes until someone accepts it.
- Growth
Google Analytics and Search Console
Website sessions from Google Analytics head the booking funnel, and blog performance comes from Search Console, through your own Google connection.
- AI
The staff assistant, on LINE and with live data
Staff can ask the assistant from LINE as well as the dashboard. With permission it reads live availability, prices and move-in costs — it never changes anything — and every question it can’t answer is logged.
- Platform
A Help button on every screen
Every dashboard screen opens its own page of the manual, following the tab you’re on.
- Platform
Your own accounts
Each workspace connects its own accounting, messaging channels and Google Workspace, instead of sharing one set.
- Money
Your fees and pricing rules
Settings ▸ Fees & Pricing: define your own fees, plus season and length-of-stay rent rules. Quotes, move-in invoices, contracts and the P&L all read from it.
- Money
freee income matching
Map each freee bank account to the buildings it collects for, and match incoming transfers to residents’ unpaid rent — by hand, or automatically once you switch it on.
August 2026
9 changesHighlightMoney
Owner share and management fee in the P&L
New breakdowns show, per building, what goes to the owner, what the operator keeps and the management fee.
- Money
PayPay for charges and move-in invoices
PayPay now works for charges and move-in invoices, not only rent.
- Growth
Share a listing from Available Units
Copy a unit’s public listing link straight from the Available Units table.
- Operations
Garbage duty reports
House leaders report completed garbage duties with photos, and staff review them.
- Money
freee balances and suggestions
The freee screen shows account balances, filters by account and offers one-click suggestions, with the evidence for each match.
- AI
The manual in the staff knowledge base
The dashboard guide is part of the staff knowledge base, with a read-only article view, so the assistant answers from it.
- Growth
Conversions export, devices and behaviour
Export the Conversions tab as a workbook, and see visitors’ devices and how they use the site.
- Stays
Arrival date, apart from the contract
Record when a resident actually arrives. The move-in calendar event follows the arrival; billing still starts on the contract start date.
- Operations
Flat-fee cleanings
Pay a cleaning as a flat fee instead of by the hour; timesheets show the fee whatever the hours.
July 2026
14 changesHighlightStays
The minpaku compliance engine
Online check-in that turns into the guest handbook, a guest register per unit, a 180-night counter — noon to noon, across every channel, from 1 April — and the bi-monthly report as a CSV.
- Stays
Partner calendars, every hour
Add a partner’s calendar feed to any unit. Feeds are pulled every hour and checked in the gap report.
- Money
Bulk rent increase
Raise rent for several residents at once, with the security deposit topped up to match.
- Growth
Social media on autopilot
An AI content plan for the week, montage videos of your rooms with branded overlays and music, publishing to Instagram, Facebook, TikTok and X — and an analytics tab.
- Stays
One ID, one guest
Check-in won’t accept the same ID document for two guests.
- Growth
Resident reviews
Residents can leave a review when they move out; staff approve or reject each one before it’s shown.
- Stays
Move-out report and chat
Each move-out has a Report tab and a Channel: the resident and your team discuss the report in one thread, with room-check photos attached, before the settlement.
- Operations
Timesheets ready for payroll
Each timesheet line gets a short AI summary of the work done. Export to Excel or mirror to Google Drive as a Sheet, and lock cleanings once payroll is done.
- AI
Pre-existing damage, matched by AI
At move-out, AI compares the findings with what was reported at move-in, so damage that was already there isn’t charged.
- AI
Transfer proofs: review queue and trust score
Bank transfer, Wise and PayPay payments go to a review queue. AI checks each proof for signs of tampering and duplicates, and gives a trust score to help triage.
- AI
Import units from a link
Paste listing links or text; AI reads each page and fills in a unit draft for you to check before adding it.
- Stays
Connect channels per unit
Connect a unit to its channels from Settings, through an embedded channel-manager screen.
- AI
Grounded AI drafts
Reply drafts use only your knowledge base and the booking. When neither says, the draft says you’ll confirm.
- Service
Team invites and private notes
Invite teammates by email with a role, and leave private notes in a conversation that guests never see.
June 2026
13 changesHighlightService
One inbox for LINE and WhatsApp
LINE and WhatsApp conversations in one team inbox, with the staff AI chat alongside.
- Service
The OTA inbox
Airbnb and Booking.com guest messages in their own inbox, each showing the guest’s unit and stay dates.
- Service
WhatsApp templates and auto-replies
Set up several WhatsApp templates for messages outside the 24-hour window, and auto-replies for common questions.
- Service
Conversations find their resident
WhatsApp conversations link to the resident automatically by phone number.
- Stays
Move-in condition report
Residents record the condition of the room when they move in.
- Operations
Automatic room checks
Room checks are created automatically for move-outs, and cleaners accept or decline them.
- Money
Recurring expenses
Set up recurring monthly expenses, and open any expense in a detail panel.
- Stays
Check-in in 13 languages
Online check-in and the guest handbook are available in 13 languages.
- Stays
Channel calendars and the gap report
See every unit’s channel calendars, and a gap report of rooms free in OmniPM but still blocked on a platform.
- AI
AI-drafted replies
The inbox drafts a reply for staff to check and send. Conversations unread for 8 hours are escalated, and finished ones can be archived.
- Stays
Temporary stays
Move a resident to another room for a few nights. That room’s pricing applies, and the calendar and invoices show both rooms.
- Stays
Estimates for prospects
Quote a prospect’s move-in costs as a PDF, without creating a booking.
- Money
Charge reminders with a pay button
Unpaid charges get a daily reminder email with a button to pay.
May 2026
12 changesHighlightMoney
Expenses and P&L
Track expenses with receipts and see profit and loss per building for any date range, with a panel listing the entries behind each line.
- Money
freee, rent-roll reports and deposits
Connect freee, generate rent-roll reports for owners and bookkeeping, and track every security deposit.
- Operations
IoT monitoring
Smart plugs and sensors with monthly kWh, an estimated cost in yen and a month-end forecast per plug, alert thresholds, and air conditioners paired with their plug.
- AI
Receipts read in the background
Receipt photos are now read by AI in the background.
- Stays
Check-in links for Booking.com
Check-in links work for Booking.com bookings as well as Airbnb.
- Money
One ledger
Rent, charges, deposits and expenses moved into one ledger, so every screen reads the same numbers.
- Growth
Contact sources
See where your inquiries come from on the Conversions tab.
- Stays
The availability grid
A date-by-unit occupancy grid in Rent Roll. Availability is worked out from bookings and move-out notices, not typed in.
- Money
A pricing timeline per resident
Rent changes during a stay are recorded as periods on the resident, so past months keep their price.
- Money
PayPay
PayPay joins card, PayPal, Wise, bank transfer and cash as a way to pay.
- Money
Already paid? Upload proof
Residents who paid outside OmniPM can upload a proof of payment from their portal.
- Stays
Inspection reports start from the cleaner’s findings
The move-out inspection report is pre-filled from what housekeeping found, and its email to the resident includes the after-photos.
April 2026
12 changesHighlightAI
AI ID checks at check-in
Guests’ IDs are checked by AI as they’re uploaded, and the check-in form saves as the guest goes.
- Money
Rates by period
A reservation can carry different rates for different periods, and move-in invoices bill each at its own rate.
- Operations
Supply presets for house leaders
Common supplies appear as quick-add chips on a supply request, and receipts can be itemised.
- Operations
Housekeeping, visit by visit
Visit-based scheduling with a housekeeper dashboard, biweekly recurring schedules, return-trip fares and resuming a paused visit.
- Money
Mark paid from the row
Mark a pending rent payment as paid straight from its row, and cancel a pending cash appointment.
- Stays
Co-occupants in the portal
Co-occupants can sign in to the resident portal and are copied on emails, and they can book the contract-explanation meeting too.
- Service
Announcements
Email notices to residents by building, with attachments, BCC, a target date, scheduled sending and drafts.
- Stays
Check-in links and the guest handbook
Each check-in link has its own password, and the guest handbook opens 3 days before arrival, with a PDF to download.
- Operations
Room checks on the calendar
Room checks carry a preparation type — minpaku or normal — and the calendar flags any turnover with a missing or mismatched check in red.
- Stays
Short stays and iCal feeds
Short-term reservations sit on one reservations calendar with monthly residents, and each unit publishes an iCal feed for Airbnb.
- Stays
Room changes
Moving a resident to another room prorates the old rent and files the old room’s move-out notice automatically.
- Money
Wise for deposit refunds
Refund deposits by Wise, and record the amount actually received apart from the amount charged.
Longer reads The guides, for the why behind the features.
Guide · MinpakuMinpaku rules in JapanThe 180-night cap, ward rules, the guest register and the bi-monthly report, in plain English.Guide · MonthlyMonthly rental contracts in JapanFixed-term leases, deposits, notice and move-out for furnished apartments, in two languages.Guide · OwnersMonthly owner statementsWhat to put in a statement, when to send it, the disputes that come up and the tax papers owners ask for.
Get new features as they ship. Beta operators get new AI features first.