AI that does the busywork of rental operations. Your team stays in charge.
It drafts every guest reply from the booking and your knowledge base, reads every passport and transfer screenshot, turns receipts into expenses, writes handbooks in 13 languages — and waits for a person before anything goes out.
Drafts, then waits
Replies are drafts until a person sends them. Auto-send stays off until you switch it on.
Shows its sources
Every draft lists what it used — the booking, the calendar, the knowledge base — and how sure it is.
Off until you allow it
Access to resident data is granted per staff member, read-only.
Everything logged
Every lookup and every check is recorded, and each check has its own switch.
Six jobs, done by AI
Not a chatbot in a corner. Small AI features inside the screens where the work happens.
Replies
A draft for every message, in the guest’s language
Written from the reservation, the thread and the unit’s knowledge base — with what it used and how sure it is.
佐藤様、ご連絡ありがとうございます。月曜日の10時〜12時に技術者が伺います。ご都合はいかがでしょうか。
Checks
Passports and payments, verified on arrival
¥128,000 → Hikari LivingTransfer proof matches November rent
Paperwork in
Photos and forms become records
Writing out
Handbooks and listings, in 13 languages
Mitaka Garden 302 · listing, handbook and house rules, ready for the website.
Assistants
Answers for staff, residents and visitors
Operations
Reports written, issues caught
Move-out reports are checked against the move-in photos, cleaning reports are summarised, and new facts are suggested for the knowledge base.
Grounded in your data
It answers from your bookings and your knowledge. Not from the internet’s idea of your building.
Draft · waiting for you
Hi Mara! Today’s cleaning finishes at 14:00, so you’re welcome from 14:30. For March, Komagome 205 is free from the 3rd to the 18th…
Sources: reservation · calendar · knowledge base
Controls
You decide what it may do. Switch by switch.
Each check and each automation has its own switch, per operator. Access to resident data is off until you grant it to a named person, and every lookup is logged.
How we protect your dataSettings · AI
AI credits
Every plan includes AI credits. Top up when you need more.
A credit is one AI action, like a reply draft or a receipt read. Heavier jobs use a few more. Credits come with your plan each month; extra packs never expire while you’re subscribed.
Included each month
What a credit buys
Top-up packs
Extra credits don’t expire while you’re subscribed.
See pricingNext: an assistant that does the work. Beta operators get it first.
Staff send an instruction in a message — from the dashboard or from LINE — and the assistant carries it out across schedules, bookings, messages and payments. It always asks before it changes or sends anything.
Every AI feature, as it runs today.
Messages
- Reply drafts in the guest’s language, with sources and confidence
- A suggested owner for each conversation
- “Improve” rewrites what staff typed
- Ticket reply drafts
- Door codes and Wi-Fi only shared close to arrival
- Translation into 13 languages
Checks
- Passports and IDs read at check-in
- Unreadable, wrong or tampered documents rejected
- The same ID used for two guests blocked
- Transfer screenshots checked for amount and recipient
- Duplicate payment proofs held
Paperwork in
- Receipt photos become expense lines
- Reservation and waitlist forms become records
- A listing page becomes a unit with its facts
- Knowledge from PDF, Word, Excel and CSV files
Writing out
- Guest handbooks, generated and translated
- Listing descriptions and job posts
- Blog posts researched, written and fact-checked
- Campaigns, announcements and social captions
Assistants
- Staff assistant on the web and LINE, with live availability and costs
- Resident assistant in the portal
- Website chat that searches live listings
- Unanswered questions collected to fill the gaps
Operations
- Move-out reports checked against move-in photos
- Cleaning reports summarised, issues flagged
- Maintenance projects named and grouped
- New knowledge suggested from conversations
Questions about the AI
Which AI does OmniPM use?
Anthropic’s Claude, called directly by OmniPM for drafts, checks, reading documents and writing.
Does it send messages on its own?
Only if you switch auto-send on. By default every reply is a draft that waits for a person to send it.
Can we switch individual features off?
Yes. Each check — passports, payment proofs, check-in plausibility — has its own switch, and the automations have master switches.
Who can see resident data through the AI?
Nobody until you allow it. Access is granted per staff member, read-only, and every lookup is logged.
What is an AI credit?
One AI action, such as a reply draft or a receipt read. Heavier jobs, like a handbook in 13 languages, use more. Every plan includes credits each month, and you can top up at any time.
Be one of the first operators running on AI. Beta operators get 50% off for 12 months.