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PlatformOwner portal

Owners open their own statements. You record the payout once.

Give each landlord a portal of their own: statements per building for any range of months, a running balance with every transfer and its proof, and today’s residents and occupancy. You set the fee per building; OmniPM works out what is owed.

What owners see

One sign-in for the landlord. Five tabs, all of them about their own buildings.

Payments and balance

A running balance, with the proof attached

Residents

Who lives there, and on what rent

No phone numbers, emails or IDs — owners ask you, and you pass it on.

Analytics

Occupancy today, per building

Sign-in

No password to forget

A six-digit code by email, valid for ten minutes. Up to ten extra addresses — a spouse, an accountant — open the same account.

Statements

Every figure opens to the payments behind it.

Owners pick any range of months — up to three years back — and see one row per building: rent collected, the management fee, other income, their costs and the net. Select a figure and it breaks down.

Rent collected

Each payment: date paid, room, resident, what it covered and for how many days.

Management fee

Per building and month: the rate, and the rent it was charged on.

Other income

Short-term, bedding, restoration and room-change fees, with the owner’s share.

Your costs

Repairs, cleaning, supplies and more, by category, with the supplier.

Net

Rent collected − management fee + other income − costs.

Where the quarter’s money wentSato Holdings · 3 buildings · demo data

Payouts

You pay the owner as you always have. OmniPM keeps the account straight.

  1. 01

    Rent comes in

    Payments are recorded as they land — by card, Wise, PayPay, transfer or the freee bank feed.

  2. 02

    Costs go to the building

    Receipts, cleaning, repairs and freee transactions are assigned to the building they belong to.

  3. 03

    The fee applies itself

    Each building’s rate, in force on the 1st of the month, is applied to the rent actually paid.

  4. 04

    The statement is live

    Owners see the month build up as it happens; the current month is marked as in progress.

  5. 05

    Record the transfer

    Date, amount, method, reference and up to ten proof files — with a note the owner sees and one they don’t.

  6. 06

    Both balances move

    The owner’s running balance and yours update together, month by month.

Bank transfer · Wise · Cash · Offset · Other

For your team

Owners list

Status, linked buildings and last sign-in, with a Payments button on every row.

Invitations

A branded email in the owner’s language. It holds no login link, so it is safe to resend.

Log in as

See exactly what the owner sees, in a two-hour staff view that is never recorded as their sign-in.

Cross-checked

Each month’s balance opens the full P&L for the owner’s buildings, checked against the statement.

Management fees

A fee schedule per building, and a clear rule for what it’s charged on.

Management fee schedule

Komagome Residence · Managed

RateFromTo
12%1 Apr 2026Ongoing
10.5%1 Apr 202531 Mar 2026

A month uses the rate in force on its 1st. Adding a new rate closes the previous one.

What the fee is charged on

Included

RentUtilitiesBuilding maintenance

Not included

Guest surchargesShort-stay incomeOther charges and fees

Only rent that has actually been paid counts, net of any discount.

Managed

You run it for the owner: fee schedule, owner split and the owner portal.

Owned

Your own building: the schedule tracks loan repayments.

Master lease

You lease it whole: the schedule tracks the lease payment.

Who keeps what

Per building, set your share of each fee and which costs you carry. The rest goes to — or is charged to — the owner.

Privacy

Owners see their buildings. Never your residents’ private details.

What owners see

Statements for their buildings, down to each payment

Residents’ names, units, dates, status and rent

Payments to and from them, with proof

Today’s occupancy per building

What they never see

Email addresses and phone numbers

Passports, ID documents and dates of birth

Nationality, employer and emergency contacts

Who has paid, arrears and deposits

Move-out inspection findings and disputes

Your cleaners’ names and your internal notes

The rule sits in the query, not the screen: a field that is never fetched can never leak.

How data is kept apart

Owner inquiries

Landlords who want you to manage, straight from your website.

A property-assessment form on your own site asks the right questions. Each request lands in Contacts as an owner inquiry, emails your team with the owner as reply-to, and confirms receipt to the owner in English or Japanese.

Where it lands

Contacts
Owner inquiry · New
Team email
[Property Assessment] Apartment building in Toshima-ku
Owner
Confirmation email, in their language
Analytics
Counted in inquiry volume by type

Questions about the owner portal

Can owners download their statements as PDF?

Not yet. Owners open statements in the portal for any range of months and drill into every figure; a Documents tab for downloadable statements is coming.

How do owners sign in?

With their email address and a six-digit code we send them, valid for ten minutes. You can add up to ten more addresses — a spouse or an accountant — that open the same account.

Are statements final once the month ends?

Statements are worked out live from the ledger, so a late payment or a cost recorded afterwards appears in the month it belongs to. The current month is marked as in progress, and every payout you record is kept with its proof.

Can an owner see who hasn’t paid?

No. Owners see residents’ names, units, dates and rent, and the rent actually collected — never who is behind, deposits or anyone’s contact details.

Which buildings appear in the portal?

Managed buildings linked to that owner. One building has one owner; owned and master-leased buildings stay in your own P&L.

Is the portal in Japanese?

Yes. Owners switch between English and Japanese, and invitations and sign-in codes are sent in their language.

Retire the owner spreadsheet. Keep the owners happy.