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Customer story · Modern Living, Tokyo

How one Tokyo operator runs 110+ buildings of nightly guests and monthly residents from one dashboard.

OmniPM started as the system Modern Living built to run its own business: Airbnb and Booking.com stays, monthly residents and owners’ buildings, all in the same portfolio.

Read the story

[Photo · a Modern Living building and the operations team]

112

buildings

436

units

1,161

stays managed

474

Airbnb and Booking.com stays

866

guests and residents

¥467M

rent and fees collected

Modern Living production data, 5 October 2026. Stays exclude cancellations.

Two businesses in the same buildings

Modern Living rents furnished rooms in Tokyo by the month, and lets some of the same buildings by the night on Airbnb and Booking.com. A monthly resident needs a contract, rent and a move-out settlement; a nightly guest needs a check-in, a door code and a clean room by 15:00. Most software handles one or the other.

So the team built one system for both: a single calendar where monthly residents and platform stays share the grid, one ledger where rent and nightly payouts land, and one inbox where residents on LINE and guests on WhatsApp are answered by the same people.

“[Quote from Modern Living’s operations lead — to collect]”
[Name], [Title], Modern Living

The routine work, moved off people

More than 35 scheduled jobs now do what used to be somebody’s morning: importing platform stays, creating a room check in every gap between stays, choosing and notifying the cleaner, sending rent reminders, matching bank transfers, and escalating any message left unanswered for eight hours.

Cleaners work from their phones with a timer and before-and-after photos; an issue they report becomes a maintenance job with its own checklist and costs. Owners sign in to see statements for their own buildings, each figure opening the stays and costs behind it.

The website runs on the same data

modernlivingjapan.com reads its listings, prices, photos and availability from the dashboard, in 13 languages. Inquiries, viewing requests and waitlist sign-ups arrive in the dashboard, and visits feed the marketing analytics.

Now running other operators

Tokyo Furnished

Onboarding

A Tokyo furnished-apartment operator, set up on OmniPM since July 2026 with its own data, team and branding. Its public website is built on the same system.

28

buildings

48

units

Your operation, next

We are opening OmniPM to a small group of operators. Our team sets it up with your buildings, units, team and channels, and your feedback decides what we build next.

  • 50% off for your first 12 months
  • Import from your sheets, Airbnb and Booking.com
  • A website on your brand, if you want one
Apply for the beta

Who OmniPM is built for

Operators with more than a handful of units, a team, and usually more than one kind of stay.

Partnerships

Want to take OmniPM to a new market? We’re looking for a partner, and would rather talk it through one on one.

Get in touch